{"id":21715,"date":"2025-11-10T15:22:08","date_gmt":"2025-11-10T20:22:08","guid":{"rendered":"https:\/\/guleben.com\/?page_id=21715"},"modified":"2026-04-30T00:16:08","modified_gmt":"2026-04-30T04:16:08","slug":"politica-de-envio","status":"publish","type":"page","link":"https:\/\/guleben.com\/en\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"21715\" class=\"elementor elementor-21715\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4dd27ebc e-flex e-con-boxed e-con e-parent\" data-id=\"4dd27ebc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c5d0f71 elementor-widget elementor-widget-text-editor\" data-id=\"7c5d0f71\" data-element_type=\"widget\" data-e-type=\"widget\" data-no-translation=\"\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t<style>.elementor-element-7c5d0f71{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74f7f32 elementor-widget elementor-widget-text-editor\" data-id=\"74f7f32\" data-element_type=\"widget\" data-e-type=\"widget\" data-no-translation=\"\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Last Updated:<\/strong> April 29, 2026<\/p>\n<h3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">1. Introduction<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">This Shipping &amp; Delivery Policy describes the terms and conditions under which Guleben Nutraceuticals LLC (\u00abGuleben,\u00bb \u00abwe,\u00bb \u00abus,\u00bb or \u00abour\u00bb) processes, packages, and ships products purchased through <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"http:\/\/www.guleben.com\">www.guleben.com<\/a>.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">By placing an order, you accept the terms outlined in this policy, which form an integral part of our Terms and Conditions of Use.<\/p>\n<h3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">2. Shipping Overview<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Guleben Nutraceuticals LLC ships orders within the United States using trusted carriers such as <strong>UPS<\/strong> and <strong>USPS<\/strong>.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Our standard shipping method is <strong>UPS 3 Day Select<\/strong>, offering reliable delivery within approximately 3 business days, depending on your location.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Shipping rates are calculated at checkout based on your delivery address.<\/p>\n<h3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">3. Zone Rates<\/h3>\n<div class=\"overflow-x-auto w-full px-2 mb-6\">\n<table class=\"min-w-full border-collapse text-sm leading-[1.7] whitespace-normal\">\n<thead class=\"text-left\">\n<tr>\n<th class=\"text-text-100 border-b-0.5 border-border-300\/60 py-2 pr-4 align-top font-bold\" scope=\"col\">Zone<\/th>\n<th class=\"text-text-100 border-b-0.5 border-border-300\/60 py-2 pr-4 align-top font-bold\" scope=\"col\">Estimated Regions<\/th>\n<th class=\"text-text-100 border-b-0.5 border-border-300\/60 py-2 pr-4 align-top font-bold\" scope=\"col\">Price<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Zone 2<\/td>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">South FL, Parts of GA<\/td>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">$22.00<\/td>\n<\/tr>\n<tr>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Zone 3<\/td>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">GA, SC, FL Panhandle<\/td>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">$24.00<\/td>\n<\/tr>\n<tr>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Zone 4<\/td>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">TN, AL, Mid-Atlantic<\/td>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">$25.66<\/td>\n<\/tr>\n<tr>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Zone 5<\/td>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Midwest, Northeast<\/td>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">$26.05<\/td>\n<\/tr>\n<tr>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Zone 6<\/td>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">TX, Central Plains<\/td>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">$26.88<\/td>\n<\/tr>\n<tr>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Zone 7<\/td>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Mountain States, Northwest<\/td>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">$27.80<\/td>\n<\/tr>\n<tr>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Zone 8<\/td>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">West Coast (CA, OR, WA)<\/td>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">$30.50<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">4. Other Shipping Options<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We may offer additional shipping methods at checkout:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"whitespace-normal break-words pl-2\"><strong>UPS Ground<\/strong> (economy option).<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>USPS Ground Advantage<\/strong> (lower-cost option).<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>USPS Priority Mail<\/strong> (faster USPS delivery).<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Availability depends on your location.<\/p>\n<h3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">5. Shipping to Territories<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">For the following locations, USPS is the only available carrier:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"whitespace-normal break-words pl-2\">Puerto Rico<\/li>\n<li class=\"whitespace-normal break-words pl-2\">U.S. Virgin Islands<\/li>\n<li class=\"whitespace-normal break-words pl-2\">Guam<\/li>\n<li class=\"whitespace-normal break-words pl-2\">APO\/FPO addresses<\/li>\n<\/ul>\n<h3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">6. Order Processing Time<\/h3>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"whitespace-normal break-words pl-2\">Orders are processed within <strong>1 to 2 business days<\/strong>.<\/li>\n<li class=\"whitespace-normal break-words pl-2\">Orders placed on weekends or holidays will be processed the next business day.<\/li>\n<\/ul>\n<h3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">7. Estimated Delivery Times<\/h3>\n<div class=\"overflow-x-auto w-full px-2 mb-6\">\n<table class=\"min-w-full border-collapse text-sm leading-[1.7] whitespace-normal\">\n<thead class=\"text-left\">\n<tr>\n<th class=\"text-text-100 border-b-0.5 border-border-300\/60 py-2 pr-4 align-top font-bold\" scope=\"col\">Method<\/th>\n<th class=\"text-text-100 border-b-0.5 border-border-300\/60 py-2 pr-4 align-top font-bold\" scope=\"col\">Estimated Time<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">UPS 3 Day Select<\/td>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">~3 business days<\/td>\n<\/tr>\n<tr>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">UPS Ground<\/td>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">3 to 5 business days<\/td>\n<\/tr>\n<tr>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">USPS Ground Advantage<\/td>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">3 to 7 business days<\/td>\n<\/tr>\n<tr>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">USPS Priority Mail<\/td>\n<td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">2 to 4 business days<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Delivery times are estimates and not guaranteed.<\/p>\n<h3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">8. Tracking Your Order<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Once your order ships, you will receive a confirmation email with a tracking number.<\/p>\n<h3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">9. Lost or Damaged Packages<\/h3>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"whitespace-normal break-words pl-2\">Damaged items must be reported within <strong>14 days of delivery<\/strong> (photos required).<\/li>\n<li class=\"whitespace-normal break-words pl-2\">Lost shipments must be reported within <strong>14 days of shipment<\/strong>.<\/li>\n<li class=\"whitespace-normal break-words pl-2\">Orders marked as delivered by the carrier are not considered lost.<\/li>\n<\/ul>\n<h3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">10. Incorrect Shipping Information<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Customers are responsible for providing accurate shipping details.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We are not responsible for:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"whitespace-normal break-words pl-2\">Incorrect addresses.<\/li>\n<li class=\"whitespace-normal break-words pl-2\">Delivery delays caused by incorrect information.<\/li>\n<\/ul>\n<h3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">11. Shipping Delays Disclaimer<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We are not responsible for delays caused by:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"whitespace-normal break-words pl-2\">Carrier issues (UPS, USPS).<\/li>\n<li class=\"whitespace-normal break-words pl-2\">Weather conditions.<\/li>\n<li class=\"whitespace-normal break-words pl-2\">Holidays.<\/li>\n<li class=\"whitespace-normal break-words pl-2\">Events beyond our control.<\/li>\n<\/ul>\n<h3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">12. Modifications to This Policy<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We reserve the right to modify this Shipping Policy at any time. Changes will take effect upon posting on the site with a revised \u00abLast Updated\u00bb date.<\/p>\n<h3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">13. Contact Us<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">If you have any questions regarding shipping:<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Guleben Nutraceuticals LLC<\/strong><\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"whitespace-normal break-words pl-2\"><strong>Address:<\/strong> 6731 Frontier Dr. #1002, Springfield, VA 22150, USA<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Email:<\/strong> <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:service@guleben.com\">service@guleben.com<\/a><\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Phone:<\/strong> +1 (321) 204-4225<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Learn about Guleben's Shipping Policy, leaders in the development of nutraceutical products.<\/p>","protected":false},"author":1,"featured_media":23638,"parent":0,"menu_order":32,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21715","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Env\u00edo &#8211; Guleben<\/title>\n<meta name=\"description\" content=\"Conoce la Pol\u00edtica de env\u00edos de Guleben, l\u00edderes en el desarrollo de productos nutrac\u00e9uticos.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Env\u00edo &#8211; Guleben\" \/>\n<meta property=\"og:description\" content=\"Conoce la Pol\u00edtica de env\u00edos de Guleben, l\u00edderes en el desarrollo de productos nutrac\u00e9uticos.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/guleben.com\/en\/shipping-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Guleben\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/gulebencolombia\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-30T04:16:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/guleben.com\/wp-content\/uploads\/2026\/04\/SYMBIOMET-sq-01.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/guleben.com\\\/politica-de-envio\\\/\",\"url\":\"https:\\\/\\\/guleben.com\\\/politica-de-envio\\\/\",\"name\":\"Pol\u00edtica de Env\u00edo &#8211; 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