Telephone

+1 305-375-3000

Email

service@guleben.com

Shipping Policy

Last Updated: April 29, 2026

1. Introduction

This Shipping & Delivery Policy describes the terms and conditions under which Guleben Nutraceuticals LLC («Guleben,» «we,» «us,» or «our») processes, packages, and ships products purchased through www.guleben.com.

By placing an order, you accept the terms outlined in this policy, which form an integral part of our Terms and Conditions of Use.

2. Shipping Overview

Guleben Nutraceuticals LLC ships orders within the United States using trusted carriers such as UPS and USPS.

Our standard shipping method is UPS 3 Day Select, offering reliable delivery within approximately 3 business days, depending on your location.

Shipping rates are calculated at checkout based on your delivery address.

3. Zone Rates

Zone Estimated Regions Price
Zone 2 South FL, Parts of GA $22.00
Zone 3 GA, SC, FL Panhandle $24.00
Zone 4 TN, AL, Mid-Atlantic $25.66
Zone 5 Midwest, Northeast $26.05
Zone 6 TX, Central Plains $26.88
Zone 7 Mountain States, Northwest $27.80
Zone 8 West Coast (CA, OR, WA) $30.50

4. Other Shipping Options

We may offer additional shipping methods at checkout:

  • UPS Ground (economy option).
  • USPS Ground Advantage (lower-cost option).
  • USPS Priority Mail (faster USPS delivery).

Availability depends on your location.

5. Shipping to Territories

For the following locations, USPS is the only available carrier:

  • Puerto Rico
  • U.S. Virgin Islands
  • Guam
  • APO/FPO addresses

6. Order Processing Time

  • Orders are processed within 1 to 2 business days.
  • Orders placed on weekends or holidays will be processed the next business day.

7. Estimated Delivery Times

Method Estimated Time
UPS 3 Day Select ~3 business days
UPS Ground 3 to 5 business days
USPS Ground Advantage 3 to 7 business days
USPS Priority Mail 2 to 4 business days

Delivery times are estimates and not guaranteed.

8. Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number.

9. Lost or Damaged Packages

  • Damaged items must be reported within 14 days of delivery (photos required).
  • Lost shipments must be reported within 14 days of shipment.
  • Orders marked as delivered by the carrier are not considered lost.

10. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

We are not responsible for:

  • Incorrect addresses.
  • Delivery delays caused by incorrect information.

11. Shipping Delays Disclaimer

We are not responsible for delays caused by:

  • Carrier issues (UPS, USPS).
  • Weather conditions.
  • Holidays.
  • Events beyond our control.

12. Modifications to This Policy

We reserve the right to modify this Shipping Policy at any time. Changes will take effect upon posting on the site with a revised «Last Updated» date.

13. Contact Us

If you have any questions regarding shipping:

Guleben Nutraceuticals LLC

  • Address: 6731 Frontier Dr. #1002, Springfield, VA 22150, USA
  • Email: service@guleben.com
  • Phone: +1 (321) 204-4225