Last Updated: April 29, 2026

1. Introduction

Welcome to the Privacy Policy («Privacy Policy») of Guleben Nutraceuticals LLC («Guleben,» «we,» «us,» or «our»).

This Privacy Policy describes how we collect, use, disclose, and protect information about you when you access or use our website www.guleben.com and related services (collectively, the «Services»).

By using our Services, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely via third parties)

2.2 Transaction Information

• Products purchased
• Order history
• Payment details (via processors like Shopify)

2.3 User Content

• Reviews
• Testimonials
• Feedback

2.4 Technical & Usage Data

• IP address
• Device information
• Browser type
• Pages visited
• Interaction data

2.5 Health-Related Information (if voluntarily provided)

• General wellness or supplement-related information

Important: We do not provide medical services and do not store health data as regulated under HIPAA.

3. How We Collect Information

We collect information when you:

• Create an account.
• Make a purchase.
• Contact customer support.
• Submit reviews or feedback.
• Browse our website.

We also collect data automatically through:

• Cookies.
• Pixels.
• Analytics tools (e.g., Google Analytics).

4. How We Use Your Information

We may use your information to:

• Process and fulfill orders.
• Provide customer support.
• Improve our Services.
• Personalize user experience.
• Send transactional and marketing communications.
• Prevent fraud and ensure security.
• Conduct analytics and research.

We may also create aggregated or anonymized data for business purposes.

5. Marketing & FTC Compliance

We may use your information to send promotional messages.

• You may opt out at any time.
• Testimonials reflect individual experiences only.
• Results are not guaranteed.

We do not make misleading claims and comply with FTC advertising standards.

6. Cookies and Tracking Technologies

We use:

• Cookies.
• Web beacons.
• Tracking pixels.

These help:

• Improve functionality.
• Analyze behavior.
• Deliver personalized advertising.

You can disable cookies in your browser, but some features may not function properly.

7. Sharing of Information

We may share your information with:

Service Providers

• Payment processors (e.g., Shopify).
• Shipping providers.
• Marketing and analytics platforms.

Legal Authorities

• When required by law.
• To protect rights and safety.

Business Transfers

• Mergers or acquisitions.

We do NOT sell your personal data.

8. Data Security

We implement reasonable safeguards, including:

• SSL encryption.
• Secure payment processing.

However, no system is completely secure.

9. Data Retention

We retain your information:

• As long as necessary for business purposes.
• To comply with legal obligations.
• To resolve disputes.

10. Your Rights (California – CCPA)

If you are a California resident, you have the right to:

• Know what personal data we collect.
• Request access to your data.
• Request deletion.
• Request correction.
• Opt out of data sharing for advertising.
• Not be discriminated against.

To exercise your rights, contact: service@guleben.com

We will respond within legally required timeframes.

11. Do Not Sell or Share My Information

We do not sell personal data.

However, some data sharing for advertising may qualify as «sharing» under California law.

You may opt out by contacting us.

12. Children’s Privacy

Our Services are not intended for individuals under 18.

We do not knowingly collect data from minors.

13. Third-Party Links

We are not responsible for third-party websites or their privacy practices.

14. International Users

Our Services are operated in the United States.

If you access them from outside the U.S., you do so at your own risk.

15. Updates to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted with a revised «Last Updated» date.

16. Contact Us

Guleben Nutraceuticals LLC

• Address: 6731 Frontier Dr. #1002, Springfield, VA 22150, USA
• Email: service@guleben.com
• Phone: +1 (321) 204-4225