Last Updated: April 29, 2026
1. Introduction
This Shipping & Delivery Policy describes the terms and conditions under which Guleben Nutraceuticals LLC («Guleben,» «we,» «us,» or «our») processes, packages, and ships products purchased through www.guleben.com.
By placing an order, you accept the terms outlined in this policy, which form an integral part of our Terms and Conditions of Use.
2. Shipping Overview
Guleben Nutraceuticals LLC ships orders within the United States using trusted carriers such as UPS and USPS.
Our standard shipping method is UPS 3 Day Select, offering reliable delivery within approximately 3 business days, depending on your location.
Shipping rates are calculated at checkout based on your delivery address.
3. Zone Rates
| Zone | Estimated Regions | Price |
|---|---|---|
| Zone 2 | South FL, Parts of GA | $22.00 |
| Zone 3 | GA, SC, FL Panhandle | $24.00 |
| Zone 4 | TN, AL, Mid-Atlantic | $25.66 |
| Zone 5 | Midwest, Northeast | $26.05 |
| Zone 6 | TX, Central Plains | $26.88 |
| Zone 7 | Mountain States, Northwest | $27.80 |
| Zone 8 | West Coast (CA, OR, WA) | $30.50 |
4. Other Shipping Options
We may offer additional shipping methods at checkout:
- UPS Ground (economy option).
- USPS Ground Advantage (lower-cost option).
- USPS Priority Mail (faster USPS delivery).
Availability depends on your location.
5. Shipping to Territories
For the following locations, USPS is the only available carrier:
- Puerto Rico
- U.S. Virgin Islands
- Guam
- APO/FPO addresses
6. Order Processing Time
- Orders are processed within 1 to 2 business days.
- Orders placed on weekends or holidays will be processed the next business day.
7. Estimated Delivery Times
| Method | Estimated Time |
|---|---|
| UPS 3 Day Select | ~3 business days |
| UPS Ground | 3 to 5 business days |
| USPS Ground Advantage | 3 to 7 business days |
| USPS Priority Mail | 2 to 4 business days |
Delivery times are estimates and not guaranteed.
8. Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number.
9. Lost or Damaged Packages
- Damaged items must be reported within 14 days of delivery (photos required).
- Lost shipments must be reported within 14 days of shipment.
- Orders marked as delivered by the carrier are not considered lost.
10. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
We are not responsible for:
- Incorrect addresses.
- Delivery delays caused by incorrect information.
11. Shipping Delays Disclaimer
We are not responsible for delays caused by:
- Carrier issues (UPS, USPS).
- Weather conditions.
- Holidays.
- Events beyond our control.
12. Modifications to This Policy
We reserve the right to modify this Shipping Policy at any time. Changes will take effect upon posting on the site with a revised «Last Updated» date.
13. Contact Us
If you have any questions regarding shipping:
Guleben Nutraceuticals LLC
- Address: 6731 Frontier Dr. #1002, Springfield, VA 22150, USA
- Email: service@guleben.com
- Phone: +1 (321) 204-4225